The Android File Transfer app should automatically open. Navigate to the folder where all the clicked photos and videos are saved. Step 2: Select all the photos and then drag and drop them inside a folder on your Mac. Step 3: Connect an external hard disk to your Mac and copy-paste the folder or the photos on your desktop to it. A lot of Mac owners ask us for a way to easily transfer their data from their Android to their computer so here it is. We hope you’ll find this helpful. Move files from Samsung to Mac Method 1.
Hello Android community! Today we address a question that some Android users may be having: how to move files from their #GalaxyS7 device to a Mac. Although there’s just a small fraction Galaxy owners who may want to transfer data to their Mac, we also realize that there’s no readily available literature that provides a direct answer on what needs to be done. This is why we dedicate a third of this post to providing the steps to do this procedure successfully. We also answer two other issues that some others users may encounter. We hope you’ll find our solutions helpful.
If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page.
When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.
Problem 1: How to transfer files from a Galaxy S7 to Mac
Hi. I have a Galaxy S7 Edge with a 32GB micro SD card. The card is almost full and thus I would like to backup the contents of the card to my Mac and then transfer those back onto a new, larger micro SD card. However, when attempting to connect over USB (the cable supplied originally with the S7 Edge), the Mac is unable to connect. “Android File Transfer” tells me “Could not connect to device” and “Try reconnecting or restarting your device.”This persists after reconnection of the USB cable, and after power cycling the S7 device. I’ve also confirmed that when I pull down the ‘window shade’ on the S7, there is an update stating “Android System” and it’s set to “File Transfer.”
Note I’ve tried other settings and those aren’t working either. I’ve also tried ‘Coolmuster Android Assistant for Mac’ and that doesn’t seem to work either. Several google searches leave me still without any solution to this problem. I’m hoping you may have some insight? I would really appreciate any suggestions you might have. — Chris.Ambrozic
Solution: Hi Chris. Computers like PCs or Macs generally are equipped with a suite of USB software called drivers to allow them to recognize connections from another device like an Android smartphone. In most cases, these USB drivers are developed by the operating system manufacturers such as Microsoft for Windows-based PCs and Apple for Macs. These drivers, just like any software or operating system sometimes need updates. So, if your Mac has not been updated lately and there’s a pending update for its Mac OS, make sure to install it first before attempting to connect your S7 to it again. If your Mac already runs that latest available update at this time, you can do further troubleshooting by following the steps below.
Solution: Hi Chris. Computers like PCs or Macs generally are equipped with a suite of USB software called drivers to allow them to recognize connections from another device like an Android smartphone. In most cases, these USB drivers are developed by the operating system manufacturers such as Microsoft for Windows-based PCs and Apple for Macs. These drivers, just like any software or operating system sometimes need updates. So, if your Mac has not been updated lately and there’s a pending update for its Mac OS, make sure to install it first before attempting to connect your S7 to it again. If your Mac already runs that latest available update at this time, you can do further troubleshooting by following the steps below.
How to use Smart Switch for to transfer files from Samsung to Mac OS
The easiest way to ensure that your Mac recognizes your Galaxy S7 is by using the Samsung Smart Switch application. It’s an official app from Samsung designed to allow you to seamlessly transfer data between your Samsung device and your computer.
Step 1: Verify if your Mac is compatible with Smart Switch application
Your Mac needs to meet some minimum requirements in order for Smart Switch app to work. Below are the minimum requirements:
- Operating System: Mac OS X® 10.6 or later.
- CPU: Intel Core 2 Duo 2.0 GHz or higher.
- RAM: 1GB or higher.
- Screen resolution: 1280 x 800.
- Android file transfer application installed on your computer.
Step 2: Ensure that you have Android File Transfer application installed in your Mac
![From From](https://www.jihosoft.com/android-tips/restore-samsung-via-smart-switch.png)
You mentioned Android File Transfer application so we assume that’s it’s already installed. However, we want you to uninstall, then reinstall it just in case.
To reinstall Android File Transfer application, follow these steps:
- After uninstalling Android File Transfer application, download the app again by following this link.
- Open androidfiletransfer.dmg.
- Drag Android File Transfer to Applications folder.
Step 3: Use Smart Switch to transfer files from your Samsung Galaxy S7 to Mac
If your Mac meets all the requirements above, you can then install the Smart Switch application. Once you’ve finished installing Smart Switch, follow the steps below in order to transfer your files to your Mac:
- Connect your Galaxy S7 device to your Mac via USB cable.
- Open Smart Switch application in your Mac.
- If it says that your phone is locked, simply unlock the screen of your Galaxy S7.
- Wait for Smart Switch to recognize that the phone has been unlocked. This can take a few moments.
- Click on the name of your phone (Samsung Galaxy S7).
- Click on the memory where your files are located.
- A screen should open showing you the folders in the selected storage device. Choose Card to open folders in the SD card.
- If you want to move a folder or file to your Mac, simply highlight it then drag it to the folder location you want.
Step 4: Wipe your Mac and reinstall clean Mac OS
If your Mac remains problematic and won’t allow you to install Smart Switch for some reason, or if Smart Switch won’t work as expected after installing it, consider wiping your computer and reinstalling a clean version of its operating system.
Problem 2: Galaxy S7 edge keeps freezing, stops responding when in normal mode
Hey! My Samsung S7 edge suddenly started to freeze. Once it froze, it didn’t respond to anything. Not even the “power button + volume down button” or “power button + volume up + home button.”I went to the closest technician, and they backed up my data, restored firmware and gave my phone back. Once i got home, deleted almost every app on the phone, since i thought it was somehow related to the crashing. The phone somehow still acted strange by crashing and freezing, but the “volume down + power button” did the trick. Today it froze, so i booted it in safe mode. Everything was okay for 10 minutes, but then when i decided to power it up back to normal, it restarted and froze again, unresponsibly to anything. Is there anything i can do with it? Because the local technician said that they can do another firmware restore, but since i still have the problem after it it feels unnecessary. Best regards! — Mantas Gusmantas
Solution: Hi Mantas. If the phone was working normally when it was running in safe mode, then a bad third party app is most probably to blame. Observing the phone for 10 minutes though is not long enough to allow you to confirm that. Try restarting the device again to safe mode for at least 24 hours. In this mode, only pre-installed apps should be running so if the phone runs perfectly fine throughout the observation period, you can bet a third party app is to blame.
To know which app is causing the trouble, you’ll need to use the method of elimination. Here’s how:
- Uninstall a third party app. Remove the most recently installed app first. If you can still remember what app you install right before the phone started to freezing up, remove that app first.
- After you uninstall an app, check if the problem is still present by using the phone as usual for up to 10 minutes. If it works fine without the hiccup, then the newly uninstalled app is probably the one causing it.
- If the problem returns, uninstall another third party app.
- Repeat step number 2.
- Do Steps 1-3 until you’ve identified the source of the bug.
Problem 3: Galaxy S7 missing Software update option under Settings
So when I try to update my S7 edge it fails to update everytime. And when I go to applications in my setting and look for the software update app it isn’t there so the only way I can access it is when the notification pops up at the top and if I hold down on the notification it brings me to the disable, force stop options and the apps data but I’m not able to press force stop or disable like it said in your article so what do I do? The version it says it is is 2.0.22-0. — Kammy
Solution: Hi Kammy. It’s a bit suspicious that you can’t find the Software update option under Settings app. If this Galaxy S7 edge was provided by your carrier, make sure to contact them to ask if they intentionally removed the Software update option. In a lot carrier-provided S7s we examined, software update should still be available. It definitely is present in international versions and those models that are not locked to carriers.
If your carrier will say that software update option should be present under Settings, then something must have removed it. We’re not aware of any malware that may do such but there’s always a chance that it can happen. We don’t know enough about your phone history to be of help in giving you an accurate answer.
To be on the safe side, you can try to perform a factory reset to see if the Software update option will resurface afterwards. Here’s how to do that:
- Create a backup of your important files such as photos, videos, etc.
- Turn off your Samsung Galaxy S7.
- Press and then hold the Home and Volume UP keys, then press and hold the Power key.
- When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
- When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
- Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’
- Once highlighted, you may press the Power key to select it.
- Now highlight the option Yes — delete all user data using the Volume Down key and press the Power button to select it.
- Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
- The phone will now reboot longer than usual.
You can also use the Move to iOS app to automatically transfer your Android content to your new iPhone, iPad, or iPod touch. If you can't use the app, you can move your content manually instead.
Mail, contacts, and calendars
The software on your iPhone, iPad, or iPod touch works with email providers like Google, Microsoft Exchange, Yahoo, and more, so you can probably keep the email, contacts, and calendars that you have now. Where to download mac os mojave. To get started, add each of your email accounts to your device. Then go to Settings > Passwords & Accounts.
For help moving your email, contacts, and calendars, contact Apple Support.
Photos and videos
To move photos and videos from your Android device to your iPhone, iPad, or iPod touch, use a computer:
- Connect your Android to your computer and find your photos and videos. On most devices, you can find these files in DCIM > Camera. On a Mac, install Android File Transfer, open it, then go to DCIM > Camera.
- Choose the photos and videos that you want to move and drag them to a folder on your computer.
- Disconnect your Android and connect your iPhone, iPad, or iPod touch to your computer.
- On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. On your computer, sync your photos to your iPhone, iPad, or iPod touch. You can find your photos and videos on your device in Photos > Albums.
You can also use iCloud Photos to keep your photos and videos in iCloud, so you can access your library from any device, anytime you want.
For help moving your photos and videos, contact Apple Support.
Music
When you switch to an iPhone, iPad, or iPod touch, you can bring your music with you. Just use a computer to transfer the music. If you use a streaming music app, go to the App Store, get the app, then sign in with your user name and password. If you use Apple Music, just sign in on your iPhone, iPad, or iPod touch.
To move music from your Android device to your iPhone, iPad, or iPod touch, use a computer:
- Connect your Android device to your computer and find your music. On most devices, you can find these files in Music. On a Mac, install Android File Transfer, open it, then go to Music.
- Select the songs that you want to move and drag them to a folder on your computer.
- Disconnect your Android device and connect your iPhone, iPad, or iPod touch to your computer.
- On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes and click Songs. On a Mac with macOS Catalina 10.15, open Music.
- Open the folder where you put your songs and drag them to the Songs section in the Music app or iTunes Library.
- Select your iPhone, iPad, or iPod touch and click Music. You can choose to sync your entire library or select only the songs or artists that you just added
- Click Sync. You can find your music on your iPhone, iPad, or iPod touch in the Music app.
For help moving music, contact Apple Support.
Books and PDFs
To move eBooks from your Android device, you can either import them to your iPhone, iPad, or iPod touch, or access them through apps like Kindle, Nook, Google Play Books, and others. To access books from an app, go to the App Store, get the app, then sign in with your user name and password.
To move ePub books and PDFs from your Android to your iPhone, iPad, or iPod touch, use a computer:
- Connect your Android device to your computer and find your books and PDFs. On most devices, you can find these files in Documents. On a Mac, install Android File Transfer, open it, then go to Documents.
- Select the books and PDFs that you want to move and drag them to a folder on your computer.
- Disconnect your Android device and connect your iPhone to your computer.
- On a Mac, drag the books and PDFs into the Books app. On a PC, drag the books and PDFs to iTunes.
- On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes and sync your ePub books and PDFs. You can find your ePub books and PDFs on your iPhone, iPad, or iPod touch in Books > Library.
For help moving books and PDFs, contact Apple Support.
Documents
If you store documents in the cloud or another service like Dropbox, Google Drive, or Microsoft OneDrive, you can download the app from the App Store, then sign in. You can also bring all your files together with the Files app.
Whether your files are on your iPhone, iPad, or iPod touch, in iCloud Drive, or on another service like Dropbox or Box, you can easily browse, search, and organize your files all in one place.
The apps for Pages, Numbers, and Keynote work with several file types, including Microsoft Office documents. If you don't use the cloud to transfer your documents, get the apps:
- Go to the App Store on your iPhone, iPad, or iPod touch and install Pages, Numbers, and Keynote.
- Connect your Android to your computer and find your documents. On most devices, you can find these files in Documents. On a Mac, install Android File Transfer, open it, then go to Documents.
- Select the documents that you want to move and drag them to a folder on your computer.
- On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes and sync your documents to your iPhone, iPad, or iPod touch.
If you need help moving documents, contact Apple Support.
Apps
Most apps that you use on your Android device are available in the App Store. Go to the App Store, search for the apps that you have now, and install them.
Download Pictures From Galaxy S7
If you need help with third-party apps and data, contact the app developer.